Shipping Policy - Glass Works Of Texas

Introduction

Welcome to Glass Works Of Texas, your premier destination for exquisite glassware and home decor in the state of Texas. We understand the importance of providing exceptional customer service, and our shipping policies are designed to ensure a seamless and enjoyable shopping experience for our valued customers.

Shipping Methods

We offer multiple shipping options to cater to different customer needs:

• Standard Shipping: Our standard shipping service ensures safe delivery of your order within 5-7 business days to any address within Texas.
• Expedited Shipping: For those who require their items sooner, we offer expedited shipping that guarantees delivery within 2-3 business days for an additional fee.
• Local Pickup: If you prefer to pick up your order directly from our physical store, you can select the local pickup option during the checkout process.

Delivery Times

We strive to process and dispatch all orders as quickly as possible. Our estimated delivery times are as follows:

International Shipping

At this time, Glass Works Of Texas only ships within the state of Texas. We apologize for any inconvenience caused to our international customers and hope to expand our shipping capabilities in the future.

Order Tracking

For all shipped orders, we provide a tracking number that allows you to monitor the progress of your delivery. You will receive the tracking information via email once your order has been dispatched.

Returns and Exchanges

We want you to be fully satisfied with your purchase. If for any reason you are not, we offer a hassle-free return and exchange policy.

If your item arrives damaged or defective, please contact our customer support team within 48 hours of receiving the product. We will arrange for a replacement or issue a refund, depending on your preference.

For non-damaged items, we accept returns within 30 days of the purchase date. The item must be in its original condition and packaging. Please note that return shipping costs will be the responsibility of the customer unless the return is due to our error.

Contact Us

If you have any further questions or concerns regarding our shipping policy, please don't hesitate to reach out to our customer support team. We are here to assist you and provide the necessary information you need for a seamless shopping experience.

Thank you for choosing Glass Works Of Texas for all your home and garden needs!